Talent Principal – Client Services (M/W/D)

​This role is about leading by example and developing a strong personal brand within your defined market. You will build an extensive client base through marketing techniques, business development, account management, new business acquisition and networking. You will identify top talent in the market by market mapping, headhunting and using social media platforms

Main Responsibilities and Accountabilities

Candidate Management

• Proactive candidate sourcing techniques

• Candidate control – keep in regular contact with candidates

• Interviewing and thoroughly pre-screening candidates before their interview to assess their suitability

• Coaching candidates on interview skills

• Identifying candidates to market/spec out to support their job search. Ensure CVs are of a specific standard and reflective of client requests

• Provide information to candidates on clients and job specifications

• To network with current and potential candidates

• To manage the expectations of candidates and give appropriate advice

• Writing and placing advertisements

Client Management:

• Winning & pitching for new business on behalf of TSG.

• Tendering for and winning retained assignments.

• Working on project assignments.

• Establishing and developing exclusive relationships with our clients.

• Building on existing business to ensure we are maximising the opportunity that the clients offer.

• Consistently develops technical knowledge and expertise within your practice area.

• Manage contingent assignments and advise clients on suitable solutions and processes.

• Fully qualifying job specifications, salary information and recording accurate and comprehensive job descriptions in line with our internal compliance processes.

• Networking internally and externally with existing and prospective clients.

• Client visits – to meet the expectations outlined in your appraisal in terms of quality and quantity.

• Benchmarking for clients when appropriate e.g. salary, industry activity.

Team Responsibilities:

• Works to build or maintain friendly, constructive, effective relationships with colleagues

• Relates well to people at all levels and builds appropriate rapport with colleagues

• To promote the corporate brand image both internally and externally.

Sales Activities:

Key Performance Indicators (KPIs):

• Minimum Number of hours on the phone per day

• Screen a minimum number of candidates per day

• Minimum number of internal candidate interviews per week

• Identifying and following up on business leads and opportunities

• New business development through a variety of BD techniques – the minimum number of new jobs (qualified) per week

• Negotiating fee levels in line with company terms & conditions

• Minimum number of client meetings per month

• Key account management with new and existing clients

• Placing candidates with clients in line with their requirements

• Travel as and when required by TSG

Targets:

KPIs achieved weekly in line with those agreed with your manager/director

Key Competencies:

Over & above the key competencies required to be a successful Talent Associate

Networking: Treat relationship building as a top priority and make a point to communicate regularly with their candidates and clients. Acting as a connector using Talent Rover to organize their “social capital” so that they never lose sight of who they know and what these people value. Through this gaining both candidate and client referrals to further develop their network.

Personal Branding: One’s ability to create the reputation they want for themselves “on purpose” and become known as a recognized expert in their own individual right. The ability to differentiate themselves from their competition and to be the “go-to” person in their market.

Creative Engagement: Engaging with both candidates and clients through creative ways such as networking events, social media blogs and/or groups.